The Facebook app on my Samsung Galaxy s* is crashing. Everytime I try to get on it, it...

GetHuman-hberky's customer service issue with Facebook from June 2018

6 views
 | 
45745 similar
 | 
0 following
Help with my Facebook issue
GetHuman-hberky's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-hberky will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-hberky can let us know if they help or not.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-hberky's own words
The Facebook app on my Samsung Galaxy s* is crashing. Everytime I try to get on it, it just closes. I would like to know when you'll have it fixed?
GetHuman-hberky did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-hberky fixed the problem
We are waiting for GetHuman-hberky to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Chat with a real person?
If our free tools aren't enough, we partner with a US company that connects you with a live expert right now for a reasonable fee.
Try a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-hberky fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-hberky
Jun 16th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 45745 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-hberky started working on this issue
Jun 16th, 2018 8:08pm
GetHuman-hberky indicated the issue is not fixed yet.
Jun 16th, 2018 9:19pm
GetHuman-hberky confirmed the issue is fixed. Hooray!
Jun 17th, 2018 9:24pm
GetHuman-hberky confirmed the issue is fixed. Hooray!
Jun 18th, 2018 12:37am