I am attempting to set up a personal page for a client of mine - she has a business pa...

GetHuman-suebrod's customer service issue with Facebook from June 2018

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The issue in GetHuman-suebrod's own words
I am attempting to set up a personal page for a client of mine - she has a business page that was incorrectly set up * years ago and has limited functionality -so we thought it would be easy to create a personal page then create a business page from her personal page - all pretty normal one would think! Then merge the old business page with the new business page.*I have done this process numerous times quite easily for other clients**However this time FB locked us out of her personal page due to the photo we sent through for face recognition - a photo of Kim. Now have locked the fb account so at the moment we have I think - * personal pages - both de activated and one business page linked to this and a **** business page that we cant work with.*So - what I want is for Kim's personal page to be reactivated, the business page we just created to be reactivated and then to merge the two pages so she ends up with * personal page and one business page .*Shouldnt really be that hard!!!!!*But to date no response after numerous messages - all I get is redirected around in circles
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Facebook

Customer service issue
Reported by GetHuman-suebrod
Jun 16th, 2018 - a yr ago
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-suebrod started working on this issue
Jun 16th, 2018 2:30am
GetHuman-suebrod indicated the issue is not fixed yet.
Jun 16th, 2018 3:33am
GetHuman-suebrod indicated the issue is not fixed yet.
Jun 16th, 2018 4:00am
GetHuman-suebrod indicated the issue is not fixed yet.
Jun 16th, 2018 4:00am