My mom passed away on may * ****! And her boyfriend added hisself as her legacy person...

GetHuman-jodiadki's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-jodiadki's own words
Get her boyfriend off her Facebook for her leagacy ... My mom passed away on may * ****! And her boyfriend added hisself as her legacy person after she passed how to I get it where he can’t get on and change her things I have her death certificate and if you look when her legacy was added you will see it was added long after she passed away thank you so much
Can Facebook help center get back with me please
Tried the help center for Facebook haven’t heard back yet
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Facebook

Customer service issue
Reported by GetHuman-jodiadki
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 7 customers so far
Similar issue to 44532 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jodiadki started working on this issue
Jun 15th, 2018 9:12pm
GetHuman-jodiadki indicated the issue is not fixed yet.
Jun 19th, 2018 11:43pm
GetHuman-jodiadki indicated the issue is not fixed yet.
Jun 19th, 2018 11:44pm
GetHuman-jodiadki indicated the issue is not fixed yet.
Jun 19th, 2018 11:47pm
GetHuman-jodiadki indicated the issue is not fixed yet.
Jul 10th, 2018 5:22pm