NOT FIXED, AND NO HELP FROM YOU

GetHuman-scubasoo's customer service issue with Facebook from June 2018

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44526 similar
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0 following
Help with my Facebook issue
GetHuman-scubasoo's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-scubasoo will want to follow the link below to head to their help center. We will check on GetHuman-scubasoo later to make sure it's all set or try to help escalate.
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The issue in GetHuman-scubasoo's own words
I accidentally deleted a years’ worth of messages with a friend on my Facebook message account, and am DESPARATE to get them back! I’m unwell at the moment, and am taking a medication that makes me WONKY. HELP! Thanks!
GetHuman-scubasoo did not yet indicate what Facebook should do to make this right.
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How GetHuman-scubasoo fixed the problem
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Facebook

Customer service issue
Reported by GetHuman-scubasoo
Jun 15th, 2018 - a yr ago
I have an issue with Facebook too
Fixed
Seen by 28 customers so far
Similar issue to 44526 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-scubasoo started working on this issue
Jun 15th, 2018 9:05pm
GetHuman-scubasoo indicated the issue is not fixed yet.
Jun 16th, 2018 11:31pm