Can't access my account due to new email and phone *

GetHuman-stparker's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-stparker's own words
ReActivate my account ... Can't access my Facebook account...don't have access to old email or phone...old email is *****@***.com and old phone * is **********...would like to reactivate account...my name is Stephen J Parker....new email address is *****@***.com
New phone *....can't get into my email either
New email address stparker****@gmail.*I can take a shot of my photo id or something...can tell u old password aswell
Been on fb for quite a while...hoping to not lose all my photos,ect...
Tried retrieving yahoo email...no luck
I have an issue with Facebook too
How GetHuman-stparker fixed the problem
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My Facebook account
Customer service issue
Reported by GetHuman-stparker
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 87 customers so far
Similar issue to 44455 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-stparker started working on this issue
Jun 15th, 2018 7:37pm
GetHuman-stparker indicated the issue is not fixed yet.
Jun 15th, 2018 9:02pm
GetHuman-stparker indicated the issue is not fixed yet.
Jun 15th, 2018 9:14pm
GetHuman-stparker shared this issue with friends on Facebook
Jun 15th, 2018 9:15pm