** Jun ** I tried to message my friend thru facebook. I noticed my password did not wo...

GetHuman788356's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman788356's own words
** Jun ** I tried to message my friend thru facebook. I noticed my password did not work. I thought it was me until my boyfriend asked if I changed my password and my name. He saw my Facebook page with my name and an aribic name and my password did not work. The person that hacked my account changed the email I had connected Facebook to, to a very old email I use to have. I tried to get into that very old email, recover my password, but yahoo would not let me into the account. I would like my page back, but at the very least it can be deleated. I would appreciate your help. Kristin
GetHuman788356 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman788356
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 17 customers so far
Similar issue to 44416 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman788356 started working on this issue
Jun 15th, 2018 6:57pm
GetHuman788356 indicated the issue is not fixed yet.
Jun 15th, 2018 8:24pm
GetHuman788356 indicated the issue is not fixed yet.
Jun 16th, 2018 2:27am
GetHuman788356 indicated the issue is not fixed yet.
Jun 17th, 2018 2:58am