MY ACCOUNT WAS HACKED ON TUESDAY AND THE HACKER CHANGED THE PASSWORD AND THE RECOVERY E...

GetHuman-najwachi's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-najwachi's own words
MY ACCOUNT WAS HACKED ON TUESDAY AND THE HACKER CHANGED THE PASSWORD AND THE RECOVERY EMAIL.*ACCOUNT USERNAME IS NAJWA HARIK ACCOUNT PREVIOUS PASSWORD IS NYTCH****. ACCOUNT RECOVERY EMAIL IS TOMANAH@YAHOO.COM NOTE HACKER CREATED A FAKE ACCOUNT NAJWAHARIK@YAHOO.COM THIS ACCOUNT DOES NOT BELONG TO ME *THE PREVIOUS ACCOUNT PHONE NUMBER IS ********. PLEASE CONTACT ME ON NAJWACHIDHARIK@GMAIL.COM . THANK YOU FOR YOUR SUPPORT *REGARDS
GetHuman-najwachi did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-najwachi
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 44320 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-najwachi started working on this issue
Jun 15th, 2018 5:04pm
GetHuman-najwachi indicated the issue is not fixed yet.
Jun 16th, 2018 1:38pm
GetHuman-najwachi indicated the issue is not fixed yet.
Jun 16th, 2018 1:41pm
GetHuman-najwachi indicated the issue is not fixed yet.
Jun 16th, 2018 1:41pm
GetHuman-najwachi indicated the issue is not fixed yet.
Jun 25th, 2018 8:14pm