I can't access my fb account. My name is Myrna Guadalupe Sandoval dob ********** **********

GetHuman-myrnasa's customer service issue with Facebook from June 2018

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The issue in GetHuman-myrnasa's own words
Change my password ... I was trying to Change my password cause I forgot it and they told me to completely log out of the app and the Chrome and I have not been able to get back in I just need access in to my Facebook and when it tells me that it doesn't recognize the when I put *My info to the search site to find my account
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Facebook

Changing my password on fb
Customer service issue
Reported by GetHuman-myrnasa
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 11 customers so far
Similar issue to 44312 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-myrnasa started working on this issue
Jun 15th, 2018 4:54pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 15th, 2018 4:54pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 15th, 2018 5:57pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 16th, 2018 12:30pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 16th, 2018 12:30pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 16th, 2018 12:31pm
GetHuman-myrnasa shared this issue with others over email
Jun 16th, 2018 12:33pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 16th, 2018 1:41pm
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Jun 16th, 2018 1:41pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 16th, 2018 6:03pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 16th, 2018 6:04pm
GetHuman-myrnasa indicated the issue is not fixed yet.
Jun 18th, 2018 4:01am
GetHuman-myrnasa confirmed the issue is fixed. Hooray!
Jun 26th, 2018 11:16am