Hi, I have been using Facebook since ****. It is linked to my highschool email address...

GetHuman-lindiand's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-lindiand's own words
Hi, I have been using Facebook since ****. It is linked to my highschool email address which I can no longer access. **I recently went to go on Facebook and realized I was signed out. This has happened before so I put in my password * times. I must have messed up because it wasn't working. So I hit the link to change password without realizing I had to get into my Hotmail email address. **Hotmail will no longer let me access this account so I have tried to get into Facebook by using my cell number or alternative email but no luck. I guess they are not linked. I cannot get any help from the 'help center' online. **I would really appreciate if someone could go into my account and change the password and then let me know what the new password is in my alternative email or send me an SMS. I do not want to have to creat a whole new account as this Facebook account is linked to several other social media accounts I use. Please, please help! **My Facebook ID is : Lindi Anderson**The email account linked is: *****@***.com**My alternative email (which still works) is: *****@***.com**My cellphone number is ****-***-******My current Facebook photo is a selfie of me getting my masters degree. **I can answer more questions about the account if I need to! Please help!
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Customer service issue
Reported by GetHuman-lindiand
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 5 customers so far
Similar issue to 44243 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-lindiand started working on this issue
Jun 15th, 2018 4:01pm
GetHuman-lindiand indicated the issue is not fixed yet.
Jun 15th, 2018 5:26pm