A friend called me to tell me my facebook account has been hacked. I disabled that acco...
GetHuman-janaire's customer service issue with Facebook from June 2018
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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-janaire's own words
A friend called me to tell me my facebook account has been hacked. I disabled that account a while ago. It is registered under an email address that I used when I was a child. I know longer remember the password to that email address, hence why all of the reset*recovery options that facebook has proposed have not been helpful. I would like to provide answers to my security questions and be given access to the facebook account so I can change the password on the hacker and update my information.
GetHuman-janaire did not yet indicate what Facebook should do to make this right.
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