I have a Facebook account which I cannot access through my old email account or by Face...

GetHuman-gainkeep's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-gainkeep's own words
I have a Facebook account which I cannot access through my old email account or by Facebook itself, stopped using the email account and Facebook account and forgot passwords. I have new email and state issued identification and I'll be willing to send multiple pictures of me holding my Id for verification. If you can use the information to reset my password to give me access to my account once again. Thank you! Please email me back at *****@***.com
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Facebook

Customer service issue
Reported by GetHuman-gainkeep
Jun 15th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 12 customers so far
Similar issue to 44056 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-gainkeep started working on this issue
Jun 15th, 2018 1:32pm
GetHuman-gainkeep indicated the issue is not fixed yet.
Jun 17th, 2018 1:08pm
GetHuman-gainkeep indicated the issue is not fixed yet.
Jun 23rd, 2018 7:04pm
GetHuman-gainkeep indicated the issue is not fixed yet.
Jun 23rd, 2018 7:06pm
GetHuman-gainkeep indicated the issue is not fixed yet.
Jun 23rd, 2018 7:07pm
GetHuman-gainkeep indicated the issue is not fixed yet.
Jun 23rd, 2018 7:07pm