Someone has hacked my email stating that they are from Facebook giving my information o...

GetHuman-kkalexan's customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-kkalexan's own words
Someone has hacked my email stating that they are from Facebook giving my information out to different people they are saying they have claim money and are trying to get people to give them their information. I thought this was legit because normally I do not give my information out to anybody when it stated that Facebook owned me some money. I believed them they took my email and password and hacked my Facebook. Now I can access my account log in change the password or any of that. My Name on Facebook Is Kendra Alexander. Someone from Texas is doing this and I have no clue how to get back into it
GetHuman-kkalexan did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-kkalexan
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 4 customers so far
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-kkalexan started working on this issue
Jun 14th, 2018 8:09pm