I was logged out of my account so i went to log back in and i couldn't remember my pass...

GetHuman-awasheta's customer service issue with Facebook from June 2018

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The issue in GetHuman-awasheta's own words
I was logged out of my account so i went to log back in and i couldn't remember my password so i reset it by having a passcode sent to my phone and i was able to reset my password. The next day i went to go onto facebook and for some reason it had logged me off again so i went to log in and it said i was entering in an invalid passcode even though it was the one i had just made the day before. So i went to try and reset my password and it didn't even give me the option of having a code sent to my phone, it was only letting me use my email from like ** years ago that i don't have access to so i can't get into my facebook. I tried to contact my email provider to get a new password and it wouldn't let me do that either.
GetHuman-awasheta did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-awasheta
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 5 customers so far
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GetHuman-awasheta started working on this issue
Jun 14th, 2018 8:03pm