A friend of mine was trying to send me some money through Messenger. An amount of...

GetHuman784857's customer service issue with Facebook from June 2018

6 views
 | 
43324 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman784857's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman784857 got the right customer help using our suggestion.
Before contacting them, items GetHuman784857 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman784857's own words
A friend of mine was trying to send me some money through Messenger. An amount of $***. I thought I had my debit card linked to my account, but it turns out it was linked to my ex boyfriend's debit card. My friend can't cancel the payment, and I've put in a request to decline and tried to tell Facebook what happened, but haven't heard anything back. I already updated my card info, so I can't just send the money back now.. I just need the payment to be declined or reversed..
GetHuman784857 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman784857 fixed the problem
We are waiting for GetHuman784857 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman784857 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman784857
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 43324 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman784857 started working on this issue
Jun 14th, 2018 6:38pm