I got a new cell phone and when I went to load FB it asked for the Code Generator numbe...

GetHuman-galabro's customer service issue with Facebook from June 2018

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The issue in GetHuman-galabro's own words
I got a new cell phone and when I went to load FB it asked for the Code Generator number. Got on my laptop to try to obtain a Code Generator number and I had to login to that account too. The two step Authentication is great if you are logged in to FB, but what about all of us that somehow....do not know how, have been logged out. I have not had access to FB for at least * months now. I sent a pic of my Drivers License to FB on my phone. Yet, I still can't access FB. I have a Masters Degree, and do not mind looking up how to do things, but this process takes entirely too long. I do not want to lose all my info I had on FB. PLEASE HELP ME!!!!!!!!
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Customer service issue
Reported by GetHuman-galabro
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman-galabro started working on this issue
Jun 14th, 2018 6:23pm