My account was hacked Cheryl L. Doudna (Cheryl L.Woolheater) WHEN ARE YOU GOING TO DO S...

GetHuman-cherdou's customer service issue with Facebook from June 2018

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GetHuman-cherdou's next move: try the Facebook help center again.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-cherdou will want to follow the link below to head to their help center. We will check on GetHuman-cherdou later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-cherdou may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cherdou's own words
My account was hacked Cheryl L. Doudna (Cheryl L.Woolheater) WHEN ARE YOU GOING TO DO SOMETHING? I HAVE BEEN TRYING FOR DAYS FOR YOU YMRO TAKE CARE OF THIS. I am getting phone calls from my contacts that are on there trying to scam them like the did me the hackers are using it to send out their scam liked they scammed me which is how they got my account. I WANT SOMETHING DONE NOW OR I WILL GET MY LAWYER AND FILE A COMPLAINT AGAINST FA EBOOK. THIS SHOULD HAVE BEEN RESOVELED DAYS AGO. I have sent you several MESSAGES ON THIS. I WANT THE ACCOUNT BACK AS ALL MY SAVED STUFF IS THERE. THEY ARE ING MY REPUTATION. CLOSE IT TO STOP THEM A D GIVE ME A WAY TO GET IT BACK.
GetHuman-cherdou did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-cherdou
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 4 customers so far
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GetHuman-cherdou started working on this issue
Jun 14th, 2018 4:32pm