I’ve been trying to contact Instagram for three days I have had no response back regard...

GetHuman783711's customer service issue with Facebook from June 2018

43042 similar
0 following
Help with my Facebook issue
First: share to improve GetHuman783711's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman783711's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman783711 will want to follow the link below to head to their help center. We will check on GetHuman783711 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman783711 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman783711's own words
I’ve been trying to contact Instagram for three days I have had no response back regarding my hacked account**The user name password and email associated with my account all have been changed so I am on able to restore my information because of this**My old username was Vic*Sinz my name is Vicky Sinishtaj and received a email saying that my password was changed on Friday and at that point I was on able to login request a new password email because I was going to their new email on my account **I have done everything that Instagram says to do and the help support center under hacked but no one has responded to any of my requests I’ve tried calling the phone number and no answer there**Please email me or call ***-***-**** **The new info on my account is in the pics I am attaching *One is of user name and the other is the partial email they are using on my account **Now my account shows if they follow they will receive *** followers
GetHuman783711 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman783711 fixed the problem
We are waiting for GetHuman783711 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman783711 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman783711
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 2 customers so far
Similar issue to 43042 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman783711 started working on this issue
Jun 14th, 2018 1:47pm