please I'm trying to reset my facebook password.... I can't remember the old password...

GetHuman-edafejnr's customer service issue with Facebook from June 2018

18 views
 | 
42826 similar
 | 
0 following
Help with my Facebook issue
First: share to improve GetHuman-edafejnr's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-edafejnr's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-edafejnr will want to follow the link below to head to their help center. We will check on GetHuman-edafejnr later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-edafejnr may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-edafejnr's own words
please I'm trying to reset my facebook password.... I can't remember the old password... I have tried the reset pattern but I'm not getting the reset code to my number **************..*please help me
GetHuman-edafejnr did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-edafejnr fixed the problem
We are waiting for GetHuman-edafejnr to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid
Follow this issue
See how GetHuman-edafejnr fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-edafejnr
Jun 14th, 2018 - 6 mons ago
I have an issue with Facebook too
Not resolved
Seen by 18 customers so far
Similar issue to 42826 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-edafejnr started working on this issue
Jun 14th 8:58am