My phone was factory reset I had to restall my Facebook account. I installed it, I sent...

GetHuman-bethbowl's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-bethbowl's own words
My phone was factory reset I had to restall my Facebook account. I installed it, I sent you a copy of my state drivers license and I have not received my code. I would like to know why I was not allowed to get on my account. I tried to reset my password. It would not send me a code. Now I am not allowed to have contacts with my friends . I am in a wheelchair and Facebook account is my only contact with the outside world
GetHuman-bethbowl did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-bethbowl
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 10 customers so far
Similar issue to 42682 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bethbowl started working on this issue
Jun 14th, 2018 3:23am
GetHuman-bethbowl indicated the issue is not fixed yet.
Jun 14th, 2018 4:58am
GetHuman-bethbowl indicated the issue is not fixed yet.
Jun 14th, 2018 4:59am