My account was hacked i was send a video and I clicked on it. I got logged out and was...

GetHuman782785's customer service issue with Facebook from June 2018

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The issue in GetHuman782785's own words
My account was hacked i was send a video and I clicked on it. I got logged out and was not able to log back in. I just got a new phone when it happened so I have no way to get back in. I wrote Facebook's photo id pic many time nutcracker not help and I afraid someone might be using my info and I have pic of my children as all on the please help me even if you can just deleted i do t care i just don't want it miss used.the name on my account is joan Engle neidlinger i was just married july * **** that why belonged was added. Please help me.
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Customer service issue
Reported by GetHuman782785
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 3 customers so far
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GetHuman782785 started working on this issue
Jun 14th, 2018 2:39am