My account has been hacked twice today. I have changed my password once today and now c...

GetHuman-yming's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-yming's own words
My account has been hacked twice today. I have changed my password once today and now can’t get into my account again. It has me frozen on entering anymore codes and I work from my Facebook. My clients contact me via Facebook and have a lot of information I need to get to. It is effecting my business and revenue! I don’t understand how this keeps happening. I am so angry! They are using an email I never use to get into my account!!!!!! And there is no number to call and no way to get help. I could throw my phone, this is so frustrating !!!!
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Facebook

Customer service issue
Reported by GetHuman-yming
Jun 14th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 42536 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-yming started working on this issue
Jun 14th, 2018 12:24am
GetHuman-yming indicated the issue is not fixed yet.
Jun 14th, 2018 1:31am