My husbands account was memorialized and he is absolutely alive. It is important we cha...

GetHuman-ecaragon's customer service issue with Facebook from June 2018

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The issue in GetHuman-ecaragon's own words
My husbands account was memorialized and he is absolutely alive. It is important we change this immediately because he’s on his last treatment for his healing of cancer. He’s already in remission and a lot of loved ones are wondering what happened. Why Facebook posted something like this. This is creating a lot of chaos in our lives. Please remove this immediately. We already sent proper documentation. Why is this taking so long? Can I speak to someone on the phone. This robot business is infuriating.
GetHuman-ecaragon did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-ecaragon
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 42382 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ecaragon started working on this issue
Jun 13th, 2018 9:12pm
GetHuman-ecaragon indicated the issue is not fixed yet.
Jun 15th, 2018 6:26am
GetHuman-ecaragon indicated the issue is not fixed yet.
Jun 15th, 2018 6:26am