My entire account disappeared. Please help me get it back. I lost my whole friends list...

GetHuman781920's customer service issue with Facebook from June 2018

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The issue in GetHuman781920's own words
My entire account disappeared. Please help me get it back. I lost my whole friends list, photos of my Son, EVREYTHING. I had my password stored and FB then required me to remember it, when I could not, I forced me to start a new account. I lost everything on my account I spent YEARS building. I called your help phone line and guess what? There are no human beings I can contact directly. I am NOT a kid, and I don't always understand the modern tech. Why won't FB just make this easy? I don't have a cell phone and I can't get FB to email my email address. Please help.
GetHuman781920 did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman781920
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
Not resolved
Seen by 3 customers so far
Similar issue to 42381 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman781920 started working on this issue
Jun 13th, 2018 9:12pm