Facebook Account : Hacked **User Name : Jennifer Rochelle Terwilliger**Email : Cytro...

GetHuman-cytro's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-cytro's own words
Facebook Account : Hacked **User Name : Jennifer Rochelle Terwilliger**Email : Cytro**@Suddenlink.net ( Have Access to Email but Code isn't Being Sent Here )**Phone : ***-***-**** ( Have Access to Phone but The Email On My Account Associated w* This Phone Isn't My Email ) **Facebook ID : Sent Facebook My Picture ID DL and Haven't Heard Anything Back. I Believe My Account is Hacked and I Don't Want to Lose My Pictures.
GetHuman-cytro did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-cytro fixed the problem
If You're Stuck in This Endless Loop * Tell Facebook Your Account Was Hacked and You Don't Have Access to Either Email or Phone Associated on Account You're Trying to Recover. You'll Then Set Up an Alternate Email Address Where Facebook Can Email You. You'll Also Provide a Picture of Your Photo ID or Drivers License and You Should Hear Back From Facebook to The New Email Account You Made w* a Response to Change Passsord. e
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Facebook

Customer service issue
Reported by GetHuman-cytro
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
GetHuman-cytro shared how to fix
Seen by 6 customers so far
Similar issue to 42308 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-cytro started working on this issue
Jun 13th, 2018 7:48pm
GetHuman-cytro indicated the issue is not fixed yet.
Jun 13th, 2018 7:50pm
GetHuman-cytro indicated the issue is not fixed yet.
Jun 13th, 2018 10:04pm
GetHuman-cytro confirmed the issue is fixed. Hooray!
Jun 17th, 2018 1:42am