Started a company Facebook page under my personal ID. Then realized I should have star...

GetHuman-harleyfe's customer service issue with Facebook from June 2018

7 views | 41896 similar | 0 following
Help with my Facebook issue
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Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-harleyfe will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman-harleyfe can let us know if they help or not.
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The issue in GetHuman-harleyfe's own words
Started a company Facebook page under my personal ID. Then realized I should have started the site under the Business Manager using my company ID. Started the site under Business Manager and then went to add the first page. If I chose Add Existing Page, I could not add the page created under my personal ID as my business ID was not listed as an Admin. I could not figure out how to add my business ID as an admin to the personal business page. Tried Add a Page from Another User. That led me to two choices Add a Page (same as before) or Create a Page. Tried Create a Page and the site went into an infinite loop. What do I do to fix this situation? Facebook can be so hard to use as in this case.

GetHuman-harleyfe did not yet indicate what Facebook should do to make this right.

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Facebook

Customer service issue
Reported by GetHuman-harleyfe
Jun 13th, 2018 - 2 years ago
Fixed
Seen by 7 customers so far
Similar issue to 41896 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman-harleyfe started working on this issue
Jun 13th, 2018 1:23pm
GetHuman-harleyfe indicated the issue is not fixed yet.
Jun 16th, 2018 8:10pm
GetHuman-harleyfe indicated the issue is not fixed yet.
Jun 16th, 2018 8:11pm
GetHuman-harleyfe indicated the issue is not fixed yet.
Jun 17th, 2018 8:08pm
GetHuman-harleyfe indicated the issue is not fixed yet.
Jun 18th, 2018 12:23pm
GetHuman-harleyfe indicated the issue is not fixed yet.
Jun 19th, 2018 2:41am
GetHuman-harleyfe indicated the issue is not fixed yet.
Jun 19th, 2018 12:30pm