I lost my wife in march recently I have been trying download the photos on her page in...

GetHuman-mmetekin's customer service issue with Facebook from June 2018

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Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman-mmetekin's own words
I lost my wife in march recently I have been trying download the photos on her page in bulk but have been unsuccessful. It appears now that her account has been closed. I would be grateful for any help in obtaining these photos. my account is John Maihi Metekingi my wifes account was Marie Metekingi we are australian residents in Brisbane Queensland. I have several documents to prove our identities including her passport and death certificate if needed.
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Customer service issue
Reported by GetHuman-mmetekin
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
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Seen by 2 customers so far
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GetHuman-mmetekin started working on this issue
Jun 13th, 2018 12:18pm