My boyfriends account has been hacked, he went to go on Facebook one morning and It sai...

GetHuman-carleyc's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-carleyc's own words
My boyfriends account has been hacked, he went to go on Facebook one morning and It said session expired, he typed in his password and it said it was changed * hours ago. They have removed his profile picture and cover photo and also changed privacy settings so everything I tag him in doesn’t go in his wall. He wants the account removed please as he doesn’t want whoever has hacked his account commenting on irrelevant or even knowing all his person information
GetHuman-carleyc did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-carleyc
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 41650 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-carleyc started working on this issue
Jun 13th, 2018 7:18am
GetHuman-carleyc indicated the issue is not fixed yet.
Jun 13th, 2018 9:30am
GetHuman-carleyc indicated the issue is not fixed yet.
Jun 14th, 2018 8:04pm