Hello. I’m not sure what happened to my account but it’s saying that I changed my passw...

GetHuman-msfahnbu's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-msfahnbu's own words
Hello. I’m not sure what happened to my account but it’s saying that I changed my password * weeks ago when I’ve never changed it since I had the account. I no longer have access to the email address because it was a little over ** years that I created the account so I can not reset my password that way. I never updated any information on the account unfortunately so the phone number is not listed there. I am not sure how else I can try to recover my account, I’ve tried everything. I have a new email address of that helps.
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Facebook

Customer service issue
Reported by GetHuman-msfahnbu
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 41500 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-msfahnbu started working on this issue
Jun 13th, 2018 3:22am
GetHuman-msfahnbu indicated the issue is not fixed yet.
Jun 13th, 2018 4:25am
GetHuman-msfahnbu indicated the issue is not fixed yet.
Jun 13th, 2018 7:51pm
GetHuman-msfahnbu indicated the issue is not fixed yet.
Jun 13th, 2018 8:51pm
GetHuman-msfahnbu indicated the issue is not fixed yet.
Jun 14th, 2018 5:16am