My son sent me money on my Facebook messenger and it keeps telling me to update my card...

GetHuman-riggsti's customer service issue with Facebook from June 2018

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The issue in GetHuman-riggsti's own words
My son sent me money on my Facebook messenger and it keeps telling me to update my card which I'm doing and it still won't give me my money I'm trying to figure out what to do
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Customer service issue
Reported by GetHuman-riggsti
Jun 13th, 2018 - a yr ago
I have an issue with Facebook too
Seen by 17 customers so far
Similar issue to 41503 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-riggsti started working on this issue
Jun 13th, 2018 3:22am
GetHuman-riggsti indicated the issue is not fixed yet.
Jun 13th, 2018 4:31am