Someone has hacked my messenger account. They are sending people messages that I'm fri...

GetHuman-angelsby's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-angelsby's own words
Someone has hacked my messenger account. They are sending people messages that I'm friends with on messenger. I've changed my password about * times and gone through Facebook's secure my account steps several times and people are still getting messages from my account. Nothing I've done seems to help or fix it. Someone was on my account from Pagosa Springs CO today. It's only on my messenger account that I'm seeing issues with. This has been going on for about a month and I don't know what else to do.
GetHuman-angelsby did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-angelsby
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 41451 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-angelsby started working on this issue
Jun 13th, 2018 2:27am
GetHuman-angelsby indicated the issue is not fixed yet.
Jun 14th, 2018 3:08pm
GetHuman-angelsby indicated the issue is not fixed yet.
Jun 16th, 2018 3:45am