I got a friend request saying McIver Patrick with my picture on it it's not my account...

GetHuman778899's customer service issue with Facebook from June 2018

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Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman778899's own words
I got a friend request saying McIver Patrick with my picture on it it's not my account I don't believe my account has been hacked but my profile has they were sending messages to all my friends about government Reform Act of $**,*** and selling that I had concert tickets to give away which is untrue please find out who has done this my account is under Patrick McIver and my email is Patrick McIver *:** at gmail.com
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Facebook

Customer service issue
Reported by GetHuman778899
Jun 13th, 2018 - 9 mons ago
I have an issue with Facebook too
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GetHuman778899 started working on this issue
Jun 13th, 2018 12:46am