My account was apparently hacked. We know this because the perp was sending notificatio...

GetHuman-jefife's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-jefife's own words
My account was apparently hacked. We know this because the perp was sending notifications to *Y friend list. My daughter reported the fake account as fake. I changed my password and logged out of all devices. *Now, when I try to get into my account, my new password doesn’t work and I cannot do a password recovery because the app says my account doesn’t exist. *Phone-***-***-*****E*****@***.com*Thanks for you’re assistance*(the real) Jeff Fife
GetHuman-jefife did not yet indicate what Facebook should do to make this right.
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Facebook

Customer service issue
Reported by GetHuman-jefife
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 41281 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-jefife started working on this issue
Jun 12th, 2018 11:28pm
GetHuman-jefife indicated the issue is not fixed yet.
Jun 14th, 2018 9:22pm
GetHuman-jefife indicated the issue is not fixed yet.
Jun 19th, 2018 2:42am