On * ******, I ordered a *-tip eyebrow tatto pen from an ad I found on Facebook. To-da...

GetHuman478676's customer service issue with Facebook from June 2018

14 views | 41155 similar | 0 following
Help with my Facebook issue
GetHuman478676's next move: find and follow the right step-by-step guide.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman478676 will need to dig through the advice provided by Facebook, other customers and consumer advocacy websites like GetHuman. Here are some instructions we've written for similar issues- hopefully GetHuman478676 can let us know if they help or not.
If time is of the essence or you are lost, we partner with a California-based expert help company with tech support available 24/7. Enjoy a $1 one-week trial membership and get help from a live person now: Talk now with an expert.
The issue in GetHuman478676's own words
On * ******, I ordered a *-tip eyebrow tatto pen from an ad I found on Facebook. To-date, I have not received it. I sent out a request asking what had happened, and this place called: alpha buying.zendesk.com responded with an email that had nothing to do with my inquiry. I just want my product, or I want my money back. My order * is AB******. I tried tracking my order, but it was not successful, my tracking number: LN*********CN. Can you please help me with this? The amount of money is $**.**. I am sorry to say that I have had more trouble when I order from an ad I found on F*B, than any other place. I have gotten into more scams there, costing me so much time and trouble. I will be thinking hard and long before I order anything from an ad on Facebook in the future!! Thank you for your help! Sue Dickerson. E-mail: *****@***.com

GetHuman478676 did not yet indicate what Facebook should do to make this right.

How GetHuman478676 fixed the problem

We are waiting for GetHuman478676 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Help from Real People?
If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat with a Live Expert
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman478676 fixes it.
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman478676
Jun 12th, 2018 - 2 years ago
Fixed
Seen by 14 customers so far
Similar issue to 41155 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License

Timeline

GetHuman478676 started working on this issue
Jun 12th, 2018 8:53pm
GetHuman478676 indicated the issue is not fixed yet.
Jun 13th, 2018 12:33am
GetHuman478676 indicated the issue is not fixed yet.
Jun 14th, 2018 1:42am
GetHuman478676 indicated the issue is not fixed yet.
Jun 14th, 2018 1:43am
GetHuman478676 indicated the issue is not fixed yet.
Jun 14th, 2018 1:46am
GetHuman478676 indicated the issue is not fixed yet.
Jun 18th, 2018 2:54am
GetHuman478676 indicated the issue is not fixed yet.
Jun 21st, 2018 6:55pm
GetHuman478676 indicated the issue is not fixed yet.
Jun 21st, 2018 6:57pm
GetHuman478676 indicated the issue is not fixed yet.
Jun 21st, 2018 9:29pm
GetHuman478676 indicated the issue is not fixed yet.
Jun 22nd, 2018 12:59am
GetHuman478676 indicated the issue is not fixed yet.
Jul 5th, 2018 4:48pm

Moving? Compare and Schedule Free.

Our free concierge service can find the best deals across telecom providers in your new zip code and making sure your services arrive on the same day. Talk to a live person seconds from now who can do price comparisons for you and get a date that works for you!

Call Toll-Free: 888-959-6783Our service is unaffiliated and thus can compare plans across many providers and schedule multiple technicians