Hello Facebook,*I'm locked out from being able to access my Facebook account due to the...

GetHuman-aeigise's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-aeigise's own words
Hello Facebook,*I'm locked out from being able to access my Facebook account due to the fact I was using an online handle instead of my real name. This was several years ago. Considering that almost everyone uses Facebook for various means - including keeping contact with possible business contacts - I find the need to be able to communicate through Facebook once more. However, I cannot create a new account as my old account is attached to my Email address. I would sincerely request to disable my old account to allow me to create a new account with this Email address - as I intend this Email address to be my general purpose and business Email address as the Email itself is an Abbreviation of my full name. Thank you for the kind consideration.**Sincerely yours, Angelo Serrano
GetHuman-aeigise did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-aeigise fixed the problem
We are waiting for GetHuman-aeigise to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-aeigise
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 16 customers so far
Similar issue to 40939 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-aeigise started working on this issue
Jun 12th, 2018 5:22pm
GetHuman-aeigise indicated the issue is not fixed yet.
Jun 12th, 2018 7:36pm
GetHuman-aeigise indicated the issue is not fixed yet.
Jun 12th, 2018 7:36pm
GetHuman-aeigise indicated the issue is not fixed yet.
Jun 12th, 2018 7:37pm
GetHuman-aeigise indicated the issue is not fixed yet.
Jun 15th, 2018 7:08pm
GetHuman-aeigise indicated the issue is not fixed yet.
Jun 15th, 2018 7:08pm