Im locked out of my account for no reason since I switched phones. Ive been asked sever...

GetHuman-ailstock's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-ailstock's own words
Im locked out of my account for no reason since I switched phones. Ive been asked several times to provide proof of who I am ( which Ive done), and Im still locked out. In one of my email messages facebook says they have changed my name ( WTF), my name on my account is my maiden name, hyphen my married name, theres no reason to change my name. please resolve this issue, as this is pissing me me off that I cant be in contact with some of my children. call me, dont email me, Ive already had emails that have NOT helped what so ever!! ***-***-****
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Customer service issue
Reported by GetHuman-ailstock
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 40876 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-ailstock started working on this issue
Jun 12th, 2018 4:29pm
GetHuman-ailstock shared this issue with friends on Facebook
Jun 12th, 2018 4:30pm
GetHuman-ailstock indicated the issue is not fixed yet.
Jun 12th, 2018 6:17pm
GetHuman-ailstock indicated the issue is not fixed yet.
Jun 13th, 2018 6:16pm