I have forgotten my password to Facebook, I have my phone number attached to my account...
GetHuman-ksheeh's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman-ksheeh's odds
Strength in numbers! Companies respond better when others are watching.
What went wrong?
Waiting to see what went wrong with our suggestion for how to get Facebook help.
If time is of the essence or you are lost, we partner with a BBB-accredited US-based company that has live experts you can chat with about issues like this for roughly $20-45. Chat now with an expert.
The issue in GetHuman-ksheeh's own words
I have forgotten my password to Facebook, I have my phone number attached to my account but no longer have access to the email I originally used to sign up. I don’t understand why Facebook can’t generate a code and send it to my phone number for me to resign into Facebook and make a new password. I tried making * friends to generate the password and it doesn’t work. They can’t find the codes they are supposed to give me. It’s a large obstacle to resign into my account and I’m very frusterated.
GetHuman-ksheeh did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-ksheeh fixed the problem
We are waiting for GetHuman-ksheeh to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Facebook customer problems.