Our family group chat account may have been hacked as our group conversation was screen...

GetHuman-bustoyvo's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-bustoyvo's own words
Our family group chat account may have been hacked as our group conversation was screenshot and posted in a public group chat with thousands of members. People who say they saw it said it was deleted very quickly. I would like to know if this really happened and if possible, the person responsible in doing this to our family.**Please contact me if you need more information. My number is ***-***-****.
GetHuman-bustoyvo did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-bustoyvo fixed the problem
We are waiting for GetHuman-bustoyvo to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-bustoyvo
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 8 customers so far
Similar issue to 40755 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-bustoyvo started working on this issue
Jun 12th, 2018 2:48pm
GetHuman-bustoyvo indicated the issue is not fixed yet.
Jun 12th, 2018 4:13pm
GetHuman-bustoyvo indicated the issue is not fixed yet.
Jun 12th, 2018 4:14pm
GetHuman-bustoyvo indicated the issue is not fixed yet.
Jun 12th, 2018 4:15pm
GetHuman-bustoyvo indicated the issue is not fixed yet.
Jun 12th, 2018 4:15pm