I am not able to access anything on Facebook from my mobile Android device which is the...

GetHuman-sscupcak's customer service issue with Facebook from June 2018

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Help with my Facebook issue
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The issue in GetHuman-sscupcak's own words
I am not able to access anything on Facebook from my mobile Android device which is the only thing I use. I am getting notifications of messages cannot retrieve them, I go to open my Facebook and I cannot, it tells me sometimes there is no internet connection which is a lie because I have unlimited data. I have already tried using your help program on the Facebook site with no help. What the f*** is going on?
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Customer service issue
Reported by GetHuman-sscupcak
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 4 customers so far
Similar issue to 40706 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-sscupcak started working on this issue
Jun 12th, 2018 2:04pm
GetHuman-sscupcak confirmed the issue is fixed. Hooray!
Jun 12th, 2018 3:09pm