My account, "Ol Verm", is linked to the mail-address "*****@***.com". I changed my pass...

GetHuman-clannif's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-clannif's own words
My account, "Ol Verm", is linked to the mail-address "*****@***.com". I changed my password last Friday (*th of June) because facebook asked me after I posted several times a post telling my bike was stolen on different groups and facebook tought I was spamming. It all resolved, I could open again my page, but I had to change my password. The problem is that I forgot this new password because I did it quickly and with my head full of finding my bike again (which I don't). So I don't remember my new password. I clicked on the "Forgot your password" button and facebook sent a code to my mail "*****@***.com", new problem. This is a really old mail-address, I never use anymore, except for facebook. So I can't open it and I'm a little blocked to find the way back to my facebook account. I had a proposal to change my mail to a new one I use every day "*****@***.com". Could it be possible to make that change ? And to give me a link where I can show it's really me (like maybe with the pictures of friends I need to recognize ?). Happy to hear some news about how to get my account back !*Thanks and all the best, Ol
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Customer service issue
Reported by GetHuman-clannif
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 6 customers so far
Similar issue to 40699 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-clannif started working on this issue
Jun 12th, 2018 2:00pm
GetHuman-clannif indicated the issue is not fixed yet.
Jun 12th, 2018 3:07pm
GetHuman-clannif indicated the issue is not fixed yet.
Jun 12th, 2018 3:08pm
GetHuman-clannif indicated the issue is not fixed yet.
Jun 14th, 2018 1:35pm