Hi, my Facebook app was having issues the other day and my partner reinstalled it on my...

GetHuman-pirakidn's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-pirakidn's own words
Hi, my Facebook app was having issues the other day and my partner reinstalled it on my phone to "fix" the problem however it logged me out. I'd forgotten my passwords for facebook and the email domain. The phone number recorded for recovery is an old number that the provider has taken off the charts. It can no longer be used. My messenger app is working but I cannot access my Facebook page and contents.**Pls help as I have precious photos of my adopted daughter there.**Regards,*Piraki ***** *** ***
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Customer service issue
Reported by GetHuman-pirakidn
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 2 customers so far
Similar issue to 40502 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-pirakidn started working on this issue
Jun 12th, 2018 9:06am
GetHuman-pirakidn indicated the issue is not fixed yet.
Jun 12th, 2018 9:07am