My account was hacked now can’t open my account because the hacker already changed my p...

GetHuman-emilliet's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-emilliet's own words
My account was hacked now can’t open my account because the hacker already changed my p***word...I have try to forgot p***word but the email address already changed the new one. My account name is Emillie Tan. Please help me ***ist. Thanks for helping*I trust that Facebook will make this right and come up with a resolution that is fair.*How you fixed the problem:*my Facebook account is register my Previous taili*****@Hotmail.com account,but this account was hacked now
GetHuman-emilliet did not yet indicate what Facebook should do to make this right.
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Customer service issue
Reported by GetHuman-emilliet
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 1 customer so far
Similar issue to 40427 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-emilliet started working on this issue
Jun 12th, 2018 6:19am
GetHuman-emilliet confirmed the issue is fixed. Hooray!
Jun 12th, 2018 6:19am