Hi. I've been having no success logging into my account. my email is *****@***.com. I...

GetHuman-galandte's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-galandte's own words
Hi. I've been having no success logging into my account. my email is *****@***.com. I was asked to enter my cellular number, and I did. I did not receive a code, but instead have continuously been getting a page that says, "you need to enter a valid mobile number". The number I'm entering is, indeed, a valid and used number I've had no issues with until today on facebook login.*Please, can you provide instruction on how to remedy this? I can't even do an account reset as I get the same request (for telephone number) followed by the same message suggesting my number is not valid.*What to do?
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Customer service issue
Reported by GetHuman-galandte
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 40419 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-galandte started working on this issue
Jun 12th, 2018 6:04am
GetHuman-galandte indicated the issue is not fixed yet.
Jun 12th, 2018 5:04pm