We have lost over £**** and friends and family due to Facebook not having tight controls.firtjer someone is claiming to be me and I demand justice!

GetHuman776108's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman776108's own words
Get a laptop that would help me as I am homebound. ... We got a second hand laptop. When I saw it I was shocked. It was full of malware and spyware and I tried to reinstall Windows but this went so deep (the hacking programme) that the laptop had to be destroyed. I lost all my friends on Facebook as these hackers were going after my friends money. They were claiming to be me. They since have moved on to our electronics. They break into my home. They have been doing this since ****. Please help for I want to reconnect with my real friends and family. They are now going after my I phone. Please help someone!
This has traumatised me beyond belief.
I want Facebook to contact me ************* and discuss this or write me at * Flitcroft Lea High Wycombe HP** * LE and compensation for ruined items.
I had been using facebook on and off for * years and I tried to help and befriend those who were down.
I’ve contacted Facebook on the past but can’t now as hackers have made logging in impossible.
I have an issue with Facebook too
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Facebook on ASus notebook
Customer service issue
Reported by GetHuman776108
Jun 12th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 40764 others
0 customers following this
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Timeline
GetHuman776108 started working on this issue
Jun 12th, 2018 2:54pm
GetHuman776108 indicated the issue is not fixed yet.
Jun 12th, 2018 2:54pm
GetHuman776108 indicated the issue is not fixed yet.
Jun 12th, 2018 3:08pm
GetHuman776108 indicated the issue is not fixed yet.
Jun 12th, 2018 3:09pm