Hi there I ordered some items from stanlice Facebook page on **rd May. The money was im...

GetHuman-emmagall's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-emmagall's own words
Hi there I ordered some items from stanlice Facebook page on **rd May. The money was immediately debited from my bank account and I received an order confirmation with an order number ******. I also received a further thank you message from the founder shortly after my purchase was made advising that I would be notified when the order was shipped. This was * weeks ago how and still no tracking number. I received an email ** hours later after contacting them to state that my order was delivered however they sent me an incorrect tracking which was delivered to Spain and was order d two months prior to my order? She said to contact her in ** days for an updated tracking and closed my email conversation so I am now unable to email them! This is absolutely shocking that a company can do this and respond to people in this manner! I would like a full refund please and would like to warn others of this website! Thank you
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Customer service issue
Reported by GetHuman-emmagall
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 3 customers so far
Similar issue to 40026 others
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Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-emmagall started working on this issue
Jun 11th, 2018 9:59pm
GetHuman-emmagall indicated the issue is not fixed yet.
Jun 15th, 2018 6:24am