Hi there I ordered some items from stanlice Facebook page on **rd May. The money was im...

GetHuman-emmagall's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-emmagall's own words
Hi there I ordered some items from stanlice Facebook page on **rd May. The money was immediately debited from my bank account and I received an order confirmation with an order number ******. I also received a further thank you message from the founder shortly after my purchase was made advising that I would be notified when the order was shipped. This was * weeks ago how and still no tracking number. I received an email ** hours later after contacting them to state that my order was delivered however they sent me an incorrect tracking which was delivered to Spain and was order d two months prior to my order? She said to contact her in ** days for an updated tracking and closed my email conversation so I am now unable to email them! This is absolutely shocking that a company can do this and respond to people in this manner! I would like a full refund please and would like to warn others of this website! Thank you
GetHuman-emmagall did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-emmagall fixed the problem
We are waiting for GetHuman-emmagall to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid


Customer service issue
Reported by GetHuman-emmagall
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
Seen by 3 customers so far
Similar issue to 40026 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
GetHuman-emmagall started working on this issue
Jun 11th, 2018 9:59pm
GetHuman-emmagall indicated the issue is not fixed yet.
Jun 15th, 2018 6:24am