My son is trying to buy a truck thru Facebook. What protection does he have that this...

GetHuman-blakeko's customer service issue with Facebook from June 2018

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The issue in GetHuman-blakeko's own words
My son is trying to buy a truck thru Facebook. What protection does he have that this is not a scam? The Seller tells him truck is in a container for shipment and they cannot open it or they loose their insurance coverage. Could this be true??? What protection does Face book provide the buyer? What if the product is not delivered? How do we confirm this is a real deal and not a scam? Thanks for your help
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Customer service issue
Reported by GetHuman-blakeko
Jun 11th, 2018 - a yr ago
I have an issue with Facebook too
Not resolved
Seen by 6 customers so far
Similar issue to 39923 others
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GetHuman-blakeko started working on this issue
Jun 11th, 2018 8:22pm