Hi, this is a business account. I saved my log in details so that i only click on pic...

GetHuman-melindri's customer service issue with Facebook from June 2018

Help with my Facebook issue
The issue in GetHuman-melindri's own words
Hi, this is a business account. I saved my log in details so that i only click on pic to log in without having to put my email and pin. But I forgot what my pin was for log in and email. So when I go in to business account I did safe my cell number but now I want to make a new password for my account. The problem is that it requires my current log in password and then only can I make new password. Is there any other way I can change my password without needing my email and and log in password
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Customer service issue
Reported by GetHuman-melindri
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 39730 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-melindri started working on this issue
Jun 11th, 2018 5:43pm
GetHuman-melindri indicated the issue is not fixed yet.
Jun 11th, 2018 7:48pm
GetHuman-melindri indicated the issue is not fixed yet.
Jun 12th, 2018 6:49pm