Not fixed

GetHuman-beccsala's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman-beccsala's own words
I have been hacked repeatedly I don't have full control of my account they keep changing my password my phone number I'm not very good at this as far as being able to use my laptop so I'm not really sure which way to go the last Facebook I made there's also been hacked they keep changing my email so it's hard for me to get back in this is been going on for a very long time now I'm not real sure how you could email me because they also have control of my email I don't even know how to remove the malware anymore is there anyway you can contact me by phone my phone number is ***-***- ****
GetHuman-beccsala did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman-beccsala fixed the problem
We are waiting for GetHuman-beccsala to fix the problem and share the solution with the rest of us customers.
Please help with my Facebook issue
Do you have a customer issue as well?
We can help you get Facebook's attention and get better help faster. Tap below to get started.
Having Facebook issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Facebook email you?
This email address isn't valid

Facebook

Customer service issue
Reported by GetHuman-beccsala
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 9 customers so far
Similar issue to 388 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman-beccsala started working on this issue
Jun 11th, 2018 5:31pm
GetHuman-beccsala indicated the issue is not fixed yet.
Jun 11th, 2018 6:32pm
GetHuman-beccsala indicated the issue is not fixed yet.
Jun 11th, 2018 6:34pm
GetHuman-beccsala indicated the issue is not fixed yet.
Jun 12th, 2018 4:02am
GetHuman-beccsala indicated the issue is not fixed yet.
Jun 14th, 2018 7:19pm
GetHuman-beccsala indicated the issue is not fixed yet.
Jun 15th, 2018 5:45pm
GetHuman-beccsala indicated the issue is not fixed yet.
Jun 15th, 2018 5:46pm
GetHuman-beccsala indicated the issue is not fixed yet.
Jun 15th, 2018 5:47pm
GetHuman-beccsala indicated the issue is not fixed yet.
Jun 15th, 2018 5:47pm