I am trying to create an account for my Great aunt Marion she is elderly and requires a...

GetHuman770622's customer service issue with Facebook from June 2018

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The issue in GetHuman770622's own words
I am trying to create an account for my Great aunt Marion she is elderly and requires a picture to get started, ya I get that. But what I hate is that we don't have very many pictures of her and all the ones I sent were not accepted. So asking for a photo is one thing but requiring that it be high grade quality is another. She can barely use a cellphone let alone take a quality picture. I uploaded four to see if they would work and it didn't. What do I do? I want to create this account for her so that she can talk to relatives but she needs her photo so that she is recognizable. Please get back to me at your earliest convenience.
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Customer service issue
Reported by GetHuman770622
Jun 11th, 2018 - 9 mons ago
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GetHuman770622 started working on this issue
Jun 11th, 2018 4:46am