Hi Facebook, **I'm raising the question on behalf my friend******@***.com**His acoount...

GetHuman770616's customer service issue with Facebook from June 2018

Help with my Facebook issue
Tip from another customer
If you believe your Instagram account was hacked and need to recover the account then click here https://help.instagram.com/contact/272476913194545?helpref=faq_content enter your username and email to the account, then click “Yes”. A new list should appear below so click “Yes” then “Yes” then “More than 10 weeks” then “2 weeks or less” from there click “Send”. You should be receive a response from Instagram within 24 -72 hours.
The issue in GetHuman770616's own words
Hi Facebook, **I'm raising the question on behalf my friend******@***.com**His acoount was been hacked in last ** hour ago. So went thru all the process to get back the account. Problem is the email was created ** years back.. And the email account is not in use. So please let me know how can I get back the Facebook account.. Because his account have a lot of working document inside.**Thanks*Regards *Jacky *Behalf of ******@***.com
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Facebook

Customer service issue
Reported by GetHuman770616
Jun 11th, 2018 - 9 mons ago
I have an issue with Facebook too
Fixed
Seen by 5 customers so far
Similar issue to 593 others
0 customers following this
Items needed
Email on Account
Phone number on Account
Name of Account Holder
Photo of Passport or Driver's License
Timeline
GetHuman770616 started working on this issue
Jun 11th, 2018 4:44am
GetHuman770616 indicated the issue is not fixed yet.
Jun 11th, 2018 11:22am