I have an account more that ** years ago. My account is private because many times when...
GetHuman770232's customer service issue with Facebook from June 2018
Help with my Facebook issue
First: share to improve GetHuman770232's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman770232's next move: go to the Facebook help center.
Facebook doesn't have a customer phone number that is answered by an agent. Instead, GetHuman770232 will want to follow the link below to head to their help center. We will check on GetHuman770232 later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman770232 may need:
Email on Account, Phone number on Account, Name of Account Holder, and Photo of Passport or Driver's License
The issue in GetHuman770232's own words
I have an account more that ** years ago. My account is private because many times when I comet in a public post, people that I don't know have access to my personal things and used against me.** days ago I commented into Inti Asprilla post. (Hi is a politician in Colombia) and many people that don't like what I said, accused me to have a fake account. And one lady comment in order to report my profile. Now you have many ways to check that my account is not fake. But you just block me?*Sorry it's no right. Why you have to do it, just because a bunch of people try to get into my private profile. And my name is Heidy Carolina. "Caro is my nick name" and according with Facebook policies I can use it because is not fake.
GetHuman770232 did not yet indicate what Facebook should do to make this right.
I have an issue with Facebook too
How GetHuman770232 fixed the problem
We are waiting for GetHuman770232 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.